Refund & Exchange Policy

Refund / Exchange Policy

Because our products are digital files and digital files, once sent, cannot be returned, we do not offer rerfunds. We will only issue refund if we could not deliver your files or the files are not complete.



please review the samples before placing your order.

To clarify, we will NOT issue refunds for any of the reasons below

NOTE THAT this is not a comprehensive list and unless otherwise stated in this ploicy, refunds will not be granted for any reason. We may, at our discretion, offer store credit for situations in which a refund is not an available remedy.


The test bank did not meet your expectations



You are unable to open the compressed file(s) or individiual chapter files contained within. If we deem the issue is on our end, we will either replace the files or, at our discretion, refund the purchase



You feel the test bank or solution manual lacks sufficient content. This is one of the reasons we provide a sample chapter for every test bank we sell; the sample should eliminate any confusion regarding the test bank's contents.



Your purchased the wrong edition.



You thought you were purchasing the textbook.


What is very important to us is that you have all details about your textbook such as complete title, edition, author and ISBN. Honestly just ISBN works enough for us to address your request.
If the item you are looking for is listed in our website then please copy paste URL to us.If we already have listed a product in our store but you are looking for a latest edition, please let us know old or new ISBN.